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  • Is your Vopla Account Deactivated?

Is your Vopla Account Deactivated?


If your Vopla account is deactivated it can be one of the following actions that triggered a deactivation:

  1. When you/users request a new password, the user is deactivated until the account is reset with the new password that was sent to e-mail.
  2. Vopla Administrator has de-activated the user account in question.
  3. Auto-Security action performed by the Vopla software can deactivate the user account automatically

The last two options can appear like this randomly happens, but that is not the case. It is standard Vopla procedures.

Also, clicking an old activation link does NOT act as a toggle, i.e. does not deactivate and activated account. Rather, it correctly returns an "invalid token" error.

Option 1 fix

Re-request a password reset via the Vopla login page and then perform the instructions in the email you just received.

Option 2 fix

Contact "User support" department via this contact form

Is your Vopla Account Deactivated?
Last modified on Monday, 12 July 2021 at 15:41 Posted in User Profile